FAQ

Where do I find the invoice?

After placing an order, you will receive a confirmation email and an invoice PDF email. Please check your inbox carefully.

Haven't received any email? Contact us using the information at the bottom of this page.

Question about shipping?

Shipping costs and times vary greatly depending on the country you are ordering from. Please allow 1 to 5 business days for shipping.

When ordering over €59, no shipping costs will be charged.

Where is my order?

you have a shipping confirmation in your email. There is a track & Trace link there.

Haven't received any email? Contact us using the information at the bottom of this page.

Categories

Delivery

We ship our packages with GLS & FedEx and currently deliver to 50+ countries.

Can't place an order for your country? Contact us at the bottom of the page.

Delivery Overview

Ordering

At SharpTools, you can pay online using all major payment methods, including post-payment and bank transfer. Go to the checkout page for all options.

Returns

You have 30 days from the date of delivery to return an unused product.

Full Return Policy

Collaborations

We have an ambassadors program and a purchasing option for hardware stores.

More Information

No worries, our team is happy to help you personally. Send us an email, and one of our team members will get back to you within two business days.

In your message, please include (if possible):

  • Your order number (if applicable)
  • The product you’re referring to
  • A brief description of your question or issue

We’ll make sure you get the help you need as quickly as possible.

SharpTools support

Get in touch with noelle from the sharptools support team.
Noëlle - SharpTools Support

E-mail

support@sharptools.store

Our Address

Oosteinderweg 24
1687AC, Wognum
Netherlands

Company information

SharpTools B.V.

Business registration(KVK): 95324453

VAT: NL867087596B01